Cancel from your booking page up to 2 hours before the session. Your spot goes straight to the next person on the waitlist. Less than 2 hours before: you can no longer cancel online. Message us on WhatsApp as soon as you can so someone else can come. Late cancellations and no-shows aren’t refunded. If you paid online and can’t make it in time, we may move your booking to another session at our discretion. If we cancel a session (coach unwell, closures, emergencies), you’ll be told by WhatsApp or notification, and anything you paid is refunded or kept as credit for another session. Leaving the waitlist is free at any time.